YMCA Canada

Contact YMCA Canada

Related Policies


  • Privacy Policy

    YMCA Canada recognizes the importance of your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and our programs and services.

  • Whistleblower Policy

    At YMCA Canada we are committed to fostering an environment built on trust, integrity, and respect. Our reputation as a mission-driven charity depends on each of us upholding the highest standards of ethical conduct. To support this, we have established a confidential and anonymous reporting system.

  • Accessible Customer Service Policy

    YMCA Canada is committed to creating an inclusive, accessible, and barrier-free environment for everyone. We strive to meet or exceed the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and continuously improve accessibility across our organization. For accommodations, accessible formats, communication supports, or accessibility feedback, please contact People & Culture at HR@ymca.ca.

  • Complaints Policy

    At YMCA Canada, we want people to feel heard and respected. Our Complaints Policy explains how concerns about YMCA Canada can be shared and how we work to address them fairly, respectfully, and in a timely way. This policy applies to concerns about YMCA Canada, the national office. If your concern relates to a local YMCA, visit our Locations page to find the YMCA Member Association that can help.