Contact Us

Membership issues & inquiries

Your YMCA membership is managed by one of our local YMCA Associations, each of which operates independently. Because of this, we don’t have access to their membership systems and aren’t able to assist with things like cancellations or payments. The best way to get help is by contacting your local YMCA directly. 

Program availability & registration

YMCA programs and services are delivered by local YMCA Associations, each operating independently. For the most accurate and up-to-date information on schedules, program availability, and fees, we recommend visiting your local YMCA’s website.

Employment & volunteer opportunities

The YMCA is more than a place to work or volunteer—it’s a chance to make a meaningful difference in your community. YMCA Canada shares job postings for the national office on our Careers page. Most YMCA employment and volunteer opportunities are managed locally by our YMCA Associations. For opportunities in your community, we encourage you to connect directly with your nearest YMCA.

Moving to & working in Canada  

We receive many messages from people who want to move to Canada or find a job or volunteer opportunity in Canada. YMCAs can help people after they arrive in Canada. But we are not able to help with the immigration process. For the best and most current information about moving to Canada, please visit the Government of Canada website.

To find support after you arrive in Canada, use our Locations page to find the YMCA closest to where you will live. Many local YMCAs offer newcomer programs to help you get started in your new community.

Concerns about your YMCA experience 

We understand that sometimes concerns may come up about experiences at your local YMCA. Each YMCA operates independently, so the best way to have your voice heard is to contact your local YMCA directly. They are in the best position to listen and respond to your feedback. YMCA Canada is not involved in the day-to-day operations of local YMCAs and is unable to resolve these issues.

Community partnerships & development

If you’re interested in partnering with the YMCA, we’d love to hear from you.

For community-level partnerships, the best place to start is your local YMCA Association. 

If your interest is in a regional or national partnership or sponsorship, please reach out to YMCA Canada directly through our contact form.

For questions not covered above that relate to YMCA Canada

If your question isn’t listed above and does not relate to your local YMCA’s programs or services, contact YMCA Canada directly.